Join now!
We are enrolling now to commence learning in September 2022.
Available Open Cohorts
All these qualifications are enrolling now to commence learning in November 2022.
Team Leader / Supervisor Level 3
The Team Leader apprenticeship is suitable for those who are supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
Customer Service Specialist Level 3
The Customer Service Specialist Apprenticeship is suitable for those who are a referral point for dealing with more complex or technical customer requests, complaints and queries. This could be in many types of environments including contact centres, retail, webchat, service industry or any customer service point.
Associate Project Manager Level 4
The Associate Project Manager Apprenticeship is suitable for those who manage projects to ensure they are successful. The Project manager needs good planning, organisation, leadership, management and communication skills.
Business Analyst Level 4
Business Analysts play a key role in multidisciplinary teams by collaborating with different groups of stakeholders, working to understand and communicate how digital solutions can support the organisation’s needs. They interact with stakeholders through leading workshops, conducting interviews and using other techniques to effectively understand the business problems and user needs.
Operational / Departmental Manager Level 5
The Operations or Department Manager Apprenticeship is suitable for those who manage teams and/or projects. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
Coaching Professional Level 5
The Coaching Professional Apprenticeship is suitable for those who embed coaching throughout their organisation. This could involve working with all levels, and departments within an organisation to ensure a cohesive coaching culture.
Virtual Workshops
Virtual delivery from subject matter experts.
One-to-One Tutor
Online one-to-one with an Instep's tutor.
VLE Access (Virtual Learning Environment)
Access your learning resources and upload your work from anywhere.
